Terms of Service

Effective date: 13 August 2026

Business Information

This website is operated by Kananook & Saltbush from 5 Myola Street, Carrum VIC 3197, Australia. References to “we”, “us” and “our” mean Kananook & Saltbush.

Acceptance

By accessing the website or purchasing from us, you agree to these Terms. If you do not agree, do not use the website. Mandatory rights under Australian law are not excluded or restricted.

Related Policies

Our Privacy Policy, Refund and Return Policy, Shipping Policy and Terms of Sale apply to relevant activities and purchases. Mandatory law prevails over any inconsistent provision.

Consumer Rights

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law.

Eligibility

You must have legal capacity to enter into a binding agreement. A person under 18 should use the website and purchase only with the permission and involvement of a parent or legal guardian.

Lawful Use

You must not use the website unlawfully or fraudulently, infringe another person’s rights, introduce malicious code, interfere with security, scrape restricted data or attempt unauthorised access.

Customer Accounts

You must provide accurate information and protect the confidentiality of account credentials. Notify us promptly if you suspect unauthorised access or activity.

Suspension and Termination

We may suspend or terminate access where reasonably necessary to address fraud, security threats, unlawful conduct or material breach. This does not affect accrued rights or obligations relating to accepted orders.

Product Information

We endeavour to display descriptions, dimensions, colours and photographs accurately. Colours may vary between screens. Images are illustrative, and minor variations may occur unless a characteristic was represented as essential.

Errors and Updates

We may correct genuine typographical, technical, pricing or availability errors. If an error materially affects an order already placed, we will contact you and provide options consistent with applicable law.

Intellectual Property

Website text, graphics, branding, photographs, designs and software are owned by or licensed to Kananook & Saltbush and protected by applicable intellectual-property laws. Personal shopping use is permitted, but unauthorised reproduction or commercial exploitation is prohibited.

Reviews and Submitted Content

Submitted reviews and other content must be lawful, honest and non-infringing. You grant us a non-exclusive, worldwide, royalty-free licence to display, reproduce and adapt submitted content for operating and promoting the business.

We may moderate content that is fraudulent, abusive, irrelevant, unlawful or infringes another person’s rights.

Third-Party Services and Links

The website may use or link to third-party services with separate terms and privacy practices. We do not control independent websites, but nothing in this section excludes liability that cannot lawfully be excluded.

Website Availability

We may maintain, update or temporarily suspend the website. We do not guarantee uninterrupted availability, but this does not limit obligations relating to accepted orders.

Disclaimer

General website information is not professional advice. To the maximum extent permitted by law, website content is provided without voluntary warranties beyond those expressly stated. Statutory consumer guarantees remain unaffected.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential loss that was not reasonably foreseeable. This limitation does not apply to fraud, wilful misconduct or liability that cannot lawfully be excluded or limited.

Indemnity

You are responsible for loss reasonably caused by your unlawful use, infringement of third-party rights or material breach. This provision does not require a consumer to indemnify us for our own negligence, unlawful conduct or breach.

Governing Law

These Terms are governed by the laws of Victoria and applicable federal laws of Australia. The parties submit to courts and tribunals with competent jurisdiction, subject to mandatory jurisdictional rights.

Dispute Resolution

Please contact us first so we can attempt to resolve your concern. Nothing prevents you from contacting Consumer Affairs Victoria, the Australian Competition and Consumer Commission or another competent regulator, or from exercising a legal right.

Changes

We may amend these Terms prospectively by publishing an updated version. Changes do not retrospectively remove rights under an accepted order unless agreed or permitted by law.

Contact

Kananook & Saltbush
5 Myola Street
Carrum VIC 3197
Australia
Email: support@kananookandsaltbush.com.au
Phone: +61 3 5550 3197
Hours: Monday to Friday, 9:00 AM to 5:00 PM Australian Eastern Time.